Flood Recovery – Local Supplier Database and Assistance Programs Available HOME > Flood Recovery – Local Supplier Database and Assistance Programs Available

The North Queensland Flood Register, which will allow homeowners impacted by the recent flooding event to search for licensed contractors who are available to help with repairs to make homes safe, secure and habitable, was launched by the QBCC late Friday afternoon.

The register is now open for licensed contractors, including licensed asbestos removers and electrical trades to submit their details. Click here to access the registration page.

Below is information on assistance programs on available assistance programs for flood-affected persons and businesses.


Fair Work Ombudsman – Managing Staff during Stand Down https://www.fairwork.gov.au/pay/pay-during-stand-down-and-severe-weather
ATO – Assistance Available https://www.ato.gov.au/individuals/dealing-with-disasters/
Human Services – Disaster Recovery Payment

Disaster Recovery Allowance is a short term payment to help you if a declared disaster directly affects your income.


Category B Disaster Assistance Concessional Loans – QRIDA




Primary Producers Recovery Grants

Under the Disaster Recovery Funding Arrangements (DRFA), Category B disaster assistance is available with concessional loans of up to $250,000 and essential working capital loans of up to $100,000 available for small businesses in Townsville. Recovery grants of up to $75,000 are also available for eligible primary producers in the seven (7) local government areas of Burdekin, Douglas, Townsville, Hinchinbrook, Cloncurry, McKinlay, Richmond. Flinders and Winton.


Freight subsidies are available for primary producers in Burdekin, Cloncurry, Douglas, Flinders, Hinchinbrook, McKinlay, Richmond and Townsville.


Insurance Council of Australia

Community Insurance Forum – Event  – 19 March

A forum will be held to update local claimants and deal with individual issues.  Details to come.

Agforce – Fodder Requests Producers who need fodder are encouraged to contact AgForce or their Local Disaster Management Group, via their local Council.



Community Recovery Hub and Community Recovery Teams

The Queensland Government has also opened a Community Recovery Hub in Townsville today to provide financial assistance and support services to local residents who have been affected by the widespread flooding across the city. The Community Recovery Hub will be able to assist small business owners to access information, as well complete the survey. Community Recovery Teams, based at the Hub, will also be providing outreach services for individuals and business owners who are unable to visit the Hub in person.

The Hub is located at the Ground Floor, State Government Building, 187 – 209 Stanley Street (corner of Stanley and Walker), Townsville and will open 9am to 5pm daily, seven days a week. The Hub can be contacted via the Community Recovery Hotline on 1800 173 349.

A Small Business Recovery Centre will be operational from Monday, 11 February.  Located on the Ground Level, 143 Walker St (corner Stanley and Walker Streets), Townsville it will be where small businesses can come to use working spaces as well as get support from mentors, access to government services and associated programs.